Installer 10.11 | Complete Installation and Upgrade Information for Software AG Products | Command Central | Logging and Troubleshooting | Bootstrapper Fails with Package Error Such as "installer.jar not found"
 
Bootstrapper Fails with Package Error Such as "installer.jar not found"
If you download the Command Central bootstrapper and then transfer it to another machine, the Install Command Central topic explains that you must set the transfer tool you are using to binary mode. If you see the error noted above, the bootrapper was corrupted because text transfer mode was used instead. Go to the Empower Product Support website from which you downloaded the bootstrapper and download the SHA256 file for that bootstrapper. Calculate the SHA256 checksum for the bootstrapper and compare it to the checksum value in the downloaded SHA256 file. If the values do not match, delete the corrupted bootstrapper, re-download it, and re-transfer it using binary mode.