If you have an account, you may open Universal Messaging Support Incidents online via the eService section of Empower at https://empower.softwareag.com/. If you do not yet have an account, send an email to empower@softwareag.com with your name, company, and company email address and request an account.

If you have any questions, you can find a local or toll-free number for your country in our Global Support Contact Directory at https://empower.softwareag.com/public_directory.asp and give us a call.