9.6 and Higher Upgrade: Suspend Triggers and Make Sure Queues are Drained
1. Go to Settings > Quiesce page. Click Enter Quiesce mode and set the time for the quiesce to occur to at least 1 minute, so Integration Server has time to stop executing new incoming requests and to finish executing in-flight services. Make sure the Quiesce Report shows the status SUCCESS in every field. For instructions and details about specific actions that occur when Integration Server is quiesced, see webMethods Integration Server Administrator’s Guide.
2. Go to the Settings > Messaging > webMethods Trigger Management page. If the Current Queue Counts field does not show 0 for every trigger, diagnose and fix the problem (for example, the JMS provider might not be active or might be slow to process requests from Integration Server). Refresh the page until the Current Queue Counts field shows 0 for every trigger.
3. Go to the Settings > Messaging > webMethods Messaging Settings page. Make sure the CSQ Count field shows 0 for the Broker or Universal Messaging connection alias, depending on which product you are using.
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