This document describes the various techniques available for troubleshooting, tracing and logging with EntireX components.
It covers the following topics:

• Table Summarizing Tracing for webMethods EntireX Components

• Tracing EntireX Broker

• Tracing Broker Agent

• Tracing Broker Stubs

• Tracing EntireX Java ACI

• Tracing RPC Server for Java

• Tracing the RPC Runtime

• Tracing the XML/SOAP Runtime

• Tracing the EntireX RPC-ACI Bridge

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Table Summarizing Tracing for webMethods EntireX Components

EntireX Component	Use Tracing Technique for	Tracing Technique
Broker ActiveX Control	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing Broker Stubs
EntireX Broker ACI under Windows	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing Broker Stubs
EntireX Broker Agent	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing Broker Agent
EntireX Broker under Windows	Processing within the Broker Requests to, replies from clients/server	Tracing EntireX Broker
DCOM Wrapper	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing Broker Stubs
	RPC-related problems on the client side Requests to, replies from RPC Servers Requests to, replies from the Broker	Tracing the RPC Runtime
EntireX Java ACI	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing EntireX Java ACI
Java Wrapper	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing EntireX Java ACI
EntireX RPC Server for Java	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing RPC Server for Java
EntireX IDL Tester
.NET Wrapper	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing Broker Stubs
	RPC-related problems on the client side Requests to, replies from RPC servers Requests to, replies from the Broker	Tracing the RPC Runtime
C Wrapper	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing Broker Stubs
	RPC-related problems on the client side Requests to, replies from RPC servers Requests to, replies from the Broker	Tracing the RPC Runtime
RPC Server	RPC-related problems on the server side Requests to, replies from RPC clients Requests to, replies from the Broker	Activating Tracing for the RPC Server for C | .NET | Micro Focus
	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing Broker Stubs
EntireX Broker HTTP(S) Agent	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing EntireX Java ACI
EntireX RPC Server for XML/SOAP	For RPC Server for XML/SOAP-related problems.	Tracing the XML/SOAP Runtime
	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing EntireX Java ACI
EntireX XML Tester
EntireX Listener for XML/SOAP	For Listener for XML/SOAP-related problems.	Tracing the XML/SOAP Runtime
	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing EntireX Java ACI
XML/SOAP Wrapper	For XML/SOAP Wrapper-related problems.	Tracing the XML/SOAP Runtime
	Transport-related problems Requests to, replies from the Broker or Broker Agent	Tracing EntireX Java ACI
EntireX RPC-ACI Bridge		Tracing the EntireX RPC-ACI Bridge

Tracing EntireX Broker

To switch on tracing

• Set the attribute TRACE-LEVEL in the broker attribute file

  • for minimal trace output to "1"

  • for detailed trace output to "2"

  • for full trace output to "3"

  Example:

  TRACE-LEVEL=2

To switch off tracing

• Set the attribute TRACE-LEVEL in the broker attribute file to 0:

  TRACE-LEVEL=0

  Or:
  Omit the TRACE-LEVEL attribute.

To view the contents of a log

• Using Command Central, select an environment in the Environments pane, select the Instances tab, click the name of a product instance, select the Logs tab, click the log alias for a log in the Alias column.

  Or:
  Enter the following command in Command Central:

  sagcc get diagnostics logs

  This retrieves log entries from a log file. Log information includes the date, time, and description of events that occurred with a specified runtime component.
  See Administering EntireX Components with Command Central or the separate Command Central documentation and online help for details.

Trace Output

The trace file, BrokerID.LOG, is written to the Broker Directory.

Related Information

EntireX Broker Return Codes

Tracing Broker Agent

To switch on tracing

• Set the parameter Trace Option to ON. For the complete table of parameters, see Using the Broker SSL Agent and Using the TCP Agent.

To switch off tracing

• Set the parameter Trace Option to OFF.

  Or:
  Omit the parameter Trace Option.

Trace Output

The trace output is written to STDOUT.

Tracing Broker Stubs

The broker stubs provide an option for writing trace files.

To switch on tracing for the broker stub

• Before starting the client application, set the environment variable ETB_STUBLOG:

  Trace Value	Trace Level	Description
  0	NONE	No tracing.
  1	STANDARD	Traces initialization, errors, and all ACI request/reply strings.
  2	ADVANCED	Used primarily by system engineers, traces everything from level 1 and provides additional information - for example the Broker ACI control block - as well as transport information.
  3	SUPPORT	This is full tracing through the stub, including detailed traces of control blocks, message information, etc.

  Example:

  ETB_STUBLOG=2

If the trace level is greater than 1, unencrypted contents of the send/receive buffers may be exposed in the trace.

Trace output, file <thread-id>.etb, is written to the trace directory. The location of the trace file depends on the settings of environment variable %USERPROFILE%, for example:

C:\Documents And Settings\<UserName>\My Documents\Software AG\EntireX

See Trace Directory.

Remember to switch off tracing to prevent trace files from filling up your disk.

To switch off tracing for the broker stub

• Set the environment variable ETB_STUBLOG to NONE or delete it.

Tracing EntireX Java ACI

The EntireX Java ACI provides a system property for tracing.

To switch on tracing

1. When starting the Java virtual machine, set the Java system property entirex.trace

   • for minimal trace output to "1"

   • for detailed trace output to "2"

   • for full trace output to "3".

2. The programming interface of the EntireX Java ACI allows you to set the trace value by the Java application using the EntireX Java ACI, see Tracing under Writing Advanced Applications - EntireX Java ACI. There may also be other methods to provide the trace value. See your application documentation.

To switch off tracing

• Set the Java system property entirex.trace to 0 when starting the Java virtual machine

  Or:
  Omit the Java system property entirex.trace when starting the Java virtual machine.

Trace Output

The trace output will be written to STDOUT.

Tracing RPC Server for Java

To switch on tracing

• When starting the Java virtual machine, set the Java system property entirex.trace

  • for minimal trace output to "1"

  • for detailed trace output to "2"

  • for full trace output to "3".

  See Customizing the RPC Server.

To switch off tracing

• Set the Java system property entirex.trace to "0" when starting the Java virtual machine.

  Or:
  Omit the Java system property entirex.trace when starting the Java virtual machine.

Trace Output

The trace output will be written to STDOUT.

Tracing the RPC Runtime

To switch on tracing

• Before starting the client application, set the environment variable ERX_TRACELEVEL to

  • STANDARD for minimal trace output

  • ADVANCED for detailed trace output

  • SUPPORT for full trace output.

To switch off tracing

• Set the environment variable to NONE or delete it.

Trace Output

By default the trace file, ERXTrace.nnn.log, will be written to the trace directory.

The value nnn can be in the range from 001 to 005.

To change the trace destination

• Set the environment variable ERX_TRACEFILE to the desired destination, which can consist of

  file names, folder names and variables for file names, folder names, process ID, thread ID, range.

  The variables are:

  Variable	Operating System	Description
  %...%	Windows	environment variable
  $(...)	UNIX	environment variable
  @PID	UNIX, Windows	process ID
  @TID	UNIX, Windows	thread ID
  @RANGE[ n,m ]	UNIX, Windows	m must be greater than n, range is from 0 - 999
  @CSIDL_PERSONAL	Windows	The user's home directory. The variable will be resolved by Windows shell functions.
  @CSIDL_APPDATA	Windows	The Application Data Directory. The variable will be resolved by Windows shell functions.
  @CSIDL_LOCAL_APPDATA	Windows	The Application Data Directory. The variable will be resolved by Windows shell functions.

Related Information

Environment Variables in EntireX

Tracing the XML/SOAP Runtime

This section provides information on tracing the following components:

• EntireX RPC Server for XML/SOAP

• EntireX Listener for XML/SOAP

• EntireX XML/SOAP Wrapper

The following topics are covered:

• Enabling Tracing

• Disabling Tracing

• Configuring a Trace File for the Listener for XML/SOAP

• Configuring a Trace File for the XML/SOAP Wrapper or the RPC Server for XML/SOAP

• Trace Parameters

• Component Names

Enabling Tracing

There are two ways to switch on tracing mode:

• Using a Property File
• Using Trace Parameters of the Java Virtual Machine

Using a Property File

To switch on tracing mode using a property file

1. Copy the trace property file entirex.trace.standard to one of the following locations:

   • the working directory of your client application;

   • the user's home directory;

   • any other location.

2. Rename the copied file entirex.trace.properties.

3. Customize entirex.trace.properties as described in Trace Parameters.

4. If entirex.trace.properties is within the current directory of your client application or your user home directory, it will be located automatically.

   Otherwise, specify the fully qualified or relative file name when starting the Java virtual machine for your client application using property entirex.sdk.default.trace.propertiesfile, example:

   java -Dentirex.sdk.default.trace.propertiesfile ="D:/MyDirectory/entirex.trace.properties" MyClient

Using Trace Parameters of the Java Virtual Machine

To switch on tracing mode by specifying the trace parameters of the Java virtual machine

• Submit the trace parameters when you start the Java virtual machine for the application to be traced. See Trace Parameters. Note that parameter specifications submitted overwrite settings in the property file.

Disabling Tracing

To switch off tracing

• Delete or rename the trace property file if it is located in the working directory or in the user's home directory.

  Or:
  Specify level=NONE when invoking the Java virtual machine :

  java -Dentirex.sdk.default.trace.level = NONE MyClient

Configuring a Trace File for the Listener for XML/SOAP

We recommend to add the following parameter in file conf/axis2.xml located in the Software AG Common Web Services Stack installation:

<parameter name="exx-trace-propertiesfile">file:///path of trace.properties file</parameter>

Example:

<parameter name="exx-trace-propertiesfile">file:///D:/MyDir/entirex.trace.properties</parameter>

Notes:

1. If a relative path is specified, the file is located in directory WEB-INF/conf/ in the Web Services Stack web application file that contains the property.
2. In the parameter section of the file axis2.xml, the value of the parameter exx-trace-propertiesfile can contain definitions of operating system variables, for example location="$EXXDIR/config/entirex.trace.properties".

Configuring a Trace File for the XML/SOAP Wrapper or the RPC Server for XML/SOAP

See Enabling Tracing.

Trace Parameters

The following table provides an overview of trace parameters, their respective values, and how to submit them as arguments when invoking the Java virtual machine for the component to be traced.

Parameter	Syntax	Description
propertiesfile	entirex.sdk.component name.trace.propertiesfile= absolute or relative path including the properties file	Provide the location of the entirex.trace.properties file. Only used when the component is started. Note: A sample trace property file named entirex.trace.standard with predefined trace settings is contained in the directory ../EntireX/config. This file is a model and must be renamed to the valid name when used.
level	entirex.sdk.component name.trace.level = tracelevel	You can specify the following trace levels: Keyword Level Description NONE No tracing Tracing is switch off STANDARD User Trace invocation of a component. ADVANCED Expert For support and diagnostics. Expert knowledge of the component is required. SUPPORT Expert Full trace output. Otherwise, as above.
directory	entirex.sdk.component name.trace.directory = absolute or relative path	Default is the working directory.
filename	entirex.sdk.component name.trace.filename = FILE|STDOUT|STDERR	Specify where tracing data is written to: Keyword Destination STDOUT (Default) Console STDERR Console FILE File name is generated internally: exx.sdk.component name.threadName. backupNo.log , where backupNo is in the range from ".000" to ".009". Note that the number of files created depends on maximumsize. If more than 10 files are required, the oldest backup file is overwritten.
threadoriented	entirex.sdk.component name.trace.threadoriented = true | false	Keyword Description YES Thread-oriented: trace data is distributed over multiple files (one file per thread) NO (Default) Trace data is written to one file.
rowlength	entirex.sdk.component name.trace.rowlength = maximum_characters_per_row	Maximum number of characters per row. If this limit is exceeded, the remaining letters are written to a new line.
maximumsize	entirex.sdk.component name.trace.maximumsize = max_file_size	Maximum size of the log file. If this limit is exceeded, the log file is renamed and the remaining data is written to a new log file, see filename. Note that this specification has an effect only if filename is set to "FILE".
timeframe	entirex.sdk.component name.trace.timeframe = number of day	Time period after which the log file is closed. If this time limit has exceeded, the log file is renamed and the remaining data (if any) is written to a new log file. Note that this specification has an effect only if filename is set to "FILE". You can specify the following timeframes: Keyword Description 1-9+H Number of hours 1-9+D Number of days If no time frame is defined, only one log file is used until tracing is stopped. Example: If timeframe has been set to 30D, the current log file is closed and renamed at midnight every thirty days, and tracing is continued with a new log file.

Component Names

Trace properties given in the trace property file might have to be restricted by componentname. The following components are available:

EntireX Component	componentname	Description
	default	The trace property is not restricted to a specific EntireX component.
XML/SOAP Runtime	xml.runtime	The trace property belongs to the EntireX XML/SOAP Runtime only.

Tracing the EntireX RPC-ACI Bridge

To trace Broker calls

1. Use the system property entirex.trace=[0|1|2|3].

   This trace does not separate the calls to the Broker for RPC from those to the Broker for ACI. The trace levels are:

   • 0 to switch off tracing.

   • 1 to trace Broker calls.

   • 2 to trace Broker calls and the payload.

   • 3 to trace Broker calls and all buffers including the payload.

2. Redirect the trace to a file with the property entirex.server.logfile. Set this to the file name of the log file, the default is standard output.