Hybrid Integration 10.1 | Integrating On-Premises Applications | Document Conventions | Locking and Unlocking Elements | Troubleshooting | Save Problems
 
Save Problems
When I try to save an element that I have locked, I get an exception message.
During the time that you had the lock, the element became system-locked, its ACL status changed, or a server administrator removed your lock and another user locked the element. If the exception message indicates that a file is read-only, then one or all of the files that pertain to that element on the server are system-locked. Contact your administrator to remove the system lock. After this is done, you can save the element and your changes will be incorporated.
If the exception message indicates that you cannot perform the action without ACL privileges, then the ACL assigned to the element has been changed to an ACL in which you are not an Allowed user. To preserve your changes to the element, contact your server administrator to:
1. Remove your lock on the element.
2. Lock the element.
3. Edit the ACL assigned for Write access to the element, to give you access.
4. Unlock the element.
You can then save your changes to the element.
When I try to save a template, I get an error message.
The template file on the server is read-only. Contact your server administrator to make the file writable.

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