Administering and Monitoring Business Processes
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Closed Loop Analytics Help
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Escalating Problems
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Overview
Overview
If you notice problems when reviewing process data on the Business Process dashboards you can start an escalation action. You can:
Send an instant email, see
Sending an Instant Email
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Trigger a pre-defined escalation workflow that creates an escalation task, see
About the Escalation Workflow
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Send an instant email, see Sending an Instant Email.Send an instant email, see Sending an Instant Email.Trigger a pre-defined escalation workflow that creates an escalation task, see About the Escalation Workflow