Upgrade

The upgrade feature in Integration Cloud allows you to upgrade assets, for example, Accounts, Operations, and the associated Integrations which uses those assets from a lower version to a higher version. When an upgrade is available for a version, the upgrade notification text: Upgrade available for this version, appears beside the relevant Application on the Applications screen, else the message This is the latest version appears. Currently, upgrade functionality is available only for the Salesforce CRM Application.

Note:

Users who have the Upgrade permission under Settings > Access Profiles > Administrative Permissions > Functional Controls > Application can perform the upgrade task.

If an upgrade is available for a version, and if you click the Add New Account button on the Application specific Accounts screen, a dialog box appears where you can either select Upgrade to start the asset upgrade process or select Skip to add a new Account.

If you click the Upgrade button, the upgrade confirmation screen appears which displays the number of assets (Accounts, Operations, and the associated Integrations) that will be upgraded. The screen also displays details of all the conflicting assets. Conflicting assets are those assets that exist in the higher version with the same name.

On the upgrade confirmation screen, select Skip if you do not want to upgrade the conflicting assets to the higher version. You can also select to Overwrite if you want the conflicting assets in the higher version to be replaced with the lower version assets. Here, the higher version assets will be deleted and will be replaced with the lower version assets.

Note:

The upgrade process upgrades Accounts from a lower version to a higher version only in the Development stage. If you want to reflect the upgraded Accounts in other stages in the higher version, you must manually configure the Accounts in the different stages from the Account configuration screen, and then Pull the Integration in the respective stages.

Integration Cloud performs the following tasks if you click Upgrade on the upgrade confirmation page:

Displays the upgrade results along with a list of all the modified Accounts, Operations, and Integrations.

Displays a message in case of an upgrade failure and performs rollback of the Accounts, Operations, and Integrations in case of an error in the upgrade process.