Agile Process : webMethods BPM Process Development Help : Working with Escalation Processes : Escalation Process Overview
Escalation Process Overview
The Closed Loop Analytics feature of the webMethods product suite enables you to trigger an escalation process when an error or other supported event occurs. Within this escalation process, you can create a task that can be assigned to one or more My webMethods Server users, enabling them to take action in response to the escalated event.
For more information about the predefined assets included in Closed Loop Analytics, see webMethods Closed Loop Analytics Help.
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