Operation | Description |
Perform case actions such as Assign to User and Delete | See Case Actions. |
Search for case instances | |
Create a case instance | See Starting Cases. |
Configure case list columns | Use the Configure Columns settings. |
Claim cases | See Claiming Cases. |
Assign cases | See Assigning Cases. |
View case instance details | Click the case number corresponding to the case instance in the case list. See Case Instance Operations. |