Adding Tasks to Case Instances
The Activities panel in the case details page allows you to add tasks to a case. For information about how to perform actions on a task associated with a case, see
Actions in a Case Task.
To add tasks to a case
1. Locate the case type in Work Stream.
2. Click on the case type bar.
3. Click the case number corresponding to the case instance in the case list.
The case details page appears.
4. Click the toggle switch on the left side vertical bar to show the Activities panel.
5. Click 
to add a new task. The Add New Task dialog appears.
6. Select one of the following:
Single Step. This option allows you to create the new task with minimum details.
Task Form. This option allows you to specify more details for the new task.
7. Enter values in the fields for the task.
8. Click Create Task.
