Configuring a Task E-mail Listener
Task notifications can be configured to contain a Task Action Link control, which enables the recipient to send a predefined e-mail response to a specified e-mail account; you must specify and configure a task e-mail listener to monitor the e-mail account for incoming messages.
You can configure multiple e-mail listeners to monitor different mailboxes on different schedules. When the listener checks the specified account, it downloads any e-mails in the monitored account. For more information about creating task notification e-mail replies, see webMethods BPM Task Development Help.
To configure a task e-mail listener
1. In My webMethods: Navigate > Applications > Administration > Business > Tasks > Task Email Listener Administration.
2. In the Task Email Listener Administration window, specify the following settings:
Name—The name you want to assign to this listener.
Type—Select either
POP3 Mailbox or
IMAP Mailbox from the drop-down list.
Run Every—Select an interval that determines how often the specified server is contacted.
Email Server—The host name of the mail server.
Port—The incoming server port. For example, by conventional usage:
POP3: 110
POP3 secure: 995IMAP: 143IMAP secure: 993
Is secure—Indicates if a secure SSL (Secure Socket Layer) connection is required.
User name—User name with access to a mail account.
Password—Password for the specified user name.
3. Click Create.
When the listener checks the specified account, it downloads any e-mails in the monitored account and deletes the e-mail from the server.