Task Engine 10.11 | Task Engine Webhelp | webMethods Task Engine User's Guide | Administering Tasks | Configuring Task Permissions | Limitations When Denying Access to My Inbox
 
Limitations When Denying Access to My Inbox
In some circumstances, limitations apply when you deny a user access to My Inbox. These limitations can occur when you grant the user access to a task type inbox, but deny the same user access to My Inbox:
*When the user clicks the Subscriptions link in the task type results list panel, the error message “You are not authorized to view the resource” occurs.
*When the user clicks the Scheduled Delegations link in the task type results list panel, the error message “You are not authorized to view the resource” occurs.
These errors occur because the Subscriptions page and the Scheduled Delegations page are part of My Inbox. When you deny the user access to My Inbox, the user is not authorized to access these page. There are several ways to address this situation:
*You can provide the user with My Inbox access permission. Doing so will enable access to all aspects of My Inbox, not just subscription management and scheduled delegation management.
*You can ask the task developer to set the Rendered property of the subscription and scheduled delegation portlet simple link controls to false (or remove the controls entirely) on the Default view of the task Inbox Results portlet, and republish the task. This will remove both links from the custom task inbox display. The user will have no access to subscription management or scheduled delegation management.
*You can ask the task developer to create custom subscription and scheduled delegation pages by copying the existing Task Subscription and Scheduled Delegations portlets included in My Inbox, and then publish these custom pages to the runtime for the user to access. The task developer must also modify the two link controls to access the new custom pages instead of the default pages.
For additional information, see webMethods BPM Task Development Help.