Optimize 10.7 | webMethods Optimize Documentation | Using webMethods Optimize | Diagnostics | Viewing Diagnostic Information
 
Viewing Diagnostic Information
The Diagnostics page provides a report of information to assist in troubleshooting issues with event maps, dimensions, hierarchies, KPIs, and rules.
*To view diagnostic information
1. In My webMethods:
Navigate > Applications > Administration > Analytics > Diagnostics
Optimize displays the Diagnostics page with a report of diagnostic information.
Diagnostics page
2. View the information on the Diagnostics page.
The following table describes the information on the Diagnostics page.
Column
Description
TYPE
This column lists the area of the system that is connected to the issue. The listed area can be an event map, a dimension, a measure, a dimension hierarchy, a KPI, or a rule.
ITEM
This column lists the measure name or the dimension name connected to the issue.
ISSUE
This column describes the issue.
As indicated by the up or down triangle beside each column head, you can sort issues by each column. Once you have sorted a column, the other two columns show either a (2) or a (3), indicating that column is either the secondary sort key or the tertiary sort key, respectively.