Optimize 10.7 | webMethods Optimize Documentation | Administering webMethods Optimize | For System Administrators | Configuring Business Processes | Working with the Instance Analytics Tab | Standardized Error Types | Deadline Standardized Error Types
 
Deadline Standardized Error Types
Deadline error types are intended for configuring errors related to a fixed completion date/time for a process instance. Deadline error types allow you to designate a field (or fields) with a process event map as a date, including a specific time. You can then select any such date field in the process of configuring a deadline error type. Deadlines apply only to process cycle time and not to individual step processing times.
Deadline error types allow you to leverage Date type event-map attributes as deadlines, based on the value of the event-map attribute when received as part of business data for a process instance. For example, if your process is associated with an event map that has a shippingDate date attribute, you can specify a deadline timeout against shippingDate. When a shippingDate value is sent as part of business data for a process instance, that process instance must complete before the specified value of shippingDate plus or minus any additional offset time specified with the deadline error type.
*To add a deadline standardized error type
1. Click the Add Standardized Error Type button in the Instance Analytics panel of the Edit Process page.
To configure a new deadline error type, provide the information that is described in the following table.
Field
Description
Error Type Name
Enter a unique name for the error type.
It can be helpful to create a name that indicates the parameters of the error type. Although this field will accept up to 150 alphanumeric characters, the name will be truncated at 50 characters on the Instance Analytics panel of the Edit Process page.
Filter By Dimension
Choose All Process Instances to apply the error type to all instances of the process. Alternatively, you can choose to apply the error type to a specific dimension attribute, such as Customer. If you choose to apply the error type to a specific dimension attribute, you must also specify a value for that dimension attribute. In the example of the dimension attribute Customer, a value for that dimension attribute could be Software AG.
To apply the error type to a specific dimension attribute, choose from the drop-down list of all of the available dimensions for all of the business event maps defined for this process instance. Each dimension listed will identify the event map with which it is associated.
Once you've selected a dimension attribute from the drop-down list, enter a dimension value in the text box beside the drop-down list. The text box will default with the text of the selected dimension, up to a maximum of 80 alphanumeric characters.
Condition Type
Select the Deadline error type.
The Deadline error type is available only if at least one process-associated event map has at least one Date attribute mapped.
Condition Parameters
Use the drop-down menus to create an error condition consisting of: <operand> + <operator> + <value>
<operand>
Select an operand for the error condition from the first drop-down menu. Deadline operands consist of “Dateattribute name” (event map name).
<operator>
Select an operator for the error condition from the second drop-down menu.
Choose from the following operators:
*Greater than or equal to
*Use this operator to specify a “grace period” after the deadline occurs before issuing the error.
*Less than or equal to
*Use this operator to issue an error as an early warning before the deadline occurs.
<value>
In the text box, enter a whole number against which to evaluate the error condition, and then select from the last drop-down menu a unit of measure for that whole-number value.
Choose from the following units of measure:
*Milliseconds
*Seconds
*Minutes
*Hours
*Days
*Weeks
Stop Process Tracking
Select this check box if you want Optimize to stop tracking this process instance, or to stop tracking a step in this process instance, if the error type occurs.
Create Rule
This check box is available only if the current user has Access Privileges for the Rule List page (see Administering My webMethods Server). Select this check box if you want to automatically create a rule for this error type. The rule name will be the same as the error-type name, and the rule type will be Event.
Errors appear only on the Process Instance Detail page. If you create an automatic rule for the error type, that rule will display on both the Problems page and the KPI Instance Detail page.
If the error type is subsequently deleted, the associated rule remains unless it is manually deleted, as well.
Send Alert
This check box is available only when Create Rule is selected and a valid e-mail address has been configured for the current user. Select this option if you want an e-mail alert sent to you when the rule you created is violated.
2. Click Save to save the error type, or click Cancel to return to the Edit Process page without saving.