Optimize 10.7 | webMethods Optimize Documentation | Administering webMethods Optimize | For System Administrators | Configuring KPIs
 
Configuring KPIs
 
Configuring Business Data
Configuring System Data
Defining Dimensions
Mapping Events
Defining Dimension Hierarchies
Defining KPIs
KPI Back Population
Defining Intelligent Links
Subscribing to webMethods Events
Granting User Access to KPIs
Deleting Corrupted KPI Definitions
Deleting KPI Instances
Extracting Optimize Assets
When you configure key performance indicators (KPIs) for business and system data, you must complete the following high-level tasks, in sequence:
1. Configure business and system data.
2. Define dimensions, such as customer, region, or host.
3. Map dimensions, measures (formerly facts), transactional data, and intrinsic metrics to a particular business process or system component.
4. Define Dimension hierarchies (formerly referred to as KPI hierarchies) to indicate how dimensions are related. Optimize uses these dimension hierarchical relationships to aggregate data, to drill down for more detail, and to organize data on the business process and system monitoring pages.
5. Define KPIs to associate measures with dimensions. You also can define KPIs that combine business data with process and step metrics, such as Process Cycle Time by Customer.
Important:
When Analytic Engine runs in Static DB Schema mode, you cannot create, edit, or delete dimensions, event maps, dimension hierarchies or KPI definitions. In addition, all respective buttons in the user interface will be unavailable. For more information about enabling and disabling Static DB Schema mode for the Analytic Engine, see the PDF publication Configuring BAM.
Note:
Process and business-related tasks and information are specific to Optimize for Process. System-related tasks and information are generic and apply to both Optimize for Infrastructure and Optimize for Process.