Viewing Details for Rules and Rule Violations

Panel	Description
Rule Information	Displays the name of the rule, a short description of the rule, the rule's severity and status (that is, whether the rule was violated), and the date and time since the rule has been in that status. In addition, an Edit icon is displayed to allow users to edit the rule. Also, a Resolve button is displayed for sticky rules that enables you to change the status of the rule from violated to in compliance.
Attributes	Provides the following information about the rule: Rule Type - Indicates whether the rule is a KPI, Event, or Threshold rule. Enabled - Indicates whether the rule is enabled at this time. Sticky - Indicates whether the rule is sticky, which means that the rule remains in violation even when the data that triggered the violation goes back into compliance until you manually resolve the rule issue or edit the rule’s sticky setting. Contributes to Six Sigma - Indicates whether or not the rule contributes to the Six Sigma reports. For more information about Six Sigma reports, see Improving the Long-Term Performance of a Process in this guide. SLA - Indicates whether a service-level agreement is associated with this rule (Yes or No). Customer - Identifies the customer, if any, associated with this rule.
Alert and Action Settings	Provides the following information regarding user alert and programmatic actions related to rules: Reminder Interval - Defines the time interval at which alerts are sent while the rule is out of compliance. Send when back in compliance - Indicates whether alerts and actions are fired when the rule comes back into compliance following violation.
Rule Expression	Displays the expression used to evaluate the rule.
Recent Rule Violations	Displays a chronological list of the last three rule violations, including the date and time the violation occurred and the criteria Optimize used to evaluate the KPI instance reading.
KPI Instance Summary	Displays a graph for each KPI instance included in the rule that shows readings taken during the past four hours for each KPI instance associated with the rule. Hovering over points on the graphs displays actual values at those points; click Detail to display the KPI Instance Detail page for an instance. See Analyzing Information about Key Performance Indicators in this guide for more information about the KPI Instance Summary graphs. For each KPI instance, this panel also displays icons that indicate if Optimize performed a diagnosis on the KPI instance and if the KPI instance is contributing to a rule violation. Each graph also identifies the KPI instance ID and type, the unit of measure used for the KPI instance, the value of the last data sample the KPI instance collected, the date and time the last reading was taken, and the time zone in which the time is represented.
KPI Instance Summary graph key (only shown when the rule type is KPI or Event)	Actual Reading: The point is the aggregated reading for the particular KPI interval. Average Reading: The point is graphed based on the historical mean of the calculated baseline data of the KPI instance for the particular KPI interval. Standard Deviation: Represents the upper and lower boundary range of readings, spanning between one standard deviation above the mean and one standard deviation below the mean for the particular interval. Rule Violation: Indicates the point at which the rule was first in violation. Note: Data points for Average Reading and Standard Deviation both rely on the calculated baseline data of the KPI instance. The baselines are calculated for time intervals based on the interval of the KPI instance, and depending on configuration, can be tracked per day of week, per workday/weekend, and without reference to the day. For shorter-term KPI instances, readings are made hourly.
Alerts	Lists the users to be notified when this rule is violated and the e-mail address that Optimize uses to send the alert. This section also indicates whether the alert is enabled for a particular user (that is, whether or not the user will receive alerts when the rule is violated). The value of the GROUPED column indicates whether the users who receive the alert will be grouped into a single email alert.
Actions	Lists the SNMP alert, Web service actions, and event actions associated with this rule and indicates whether the action is currently enabled or disabled.

If you want to	Do this
Reset a sticky rule (that is, change its status from violated to in compliance.)	Click Resolve in the Rule Information area. Note: The Resolve button is available only when the rule is a sticky rule that has been violated.
View a history of violations for this rule	Click View History in the Recent Rule Violations area. For more information about historical rule information, see Viewing a History of Rule Violations below.
View the numeric value of a reading on the KPI Instance Summary graph	Rest the mouse pointer on one of the points on the graph.
View details for a KPI instance	Click in the KPI Instance Summary panel to display the KPI Instance Detail page. For more information about KPI instance details, see Analyzing Information about Key Performance Indicators in this guide.
Interpret the meaning of the diagnosis icon (such as ) in the graph	Rest the mouse pointer on the icon to see a brief description of the diagnosis that Optimize performed on the item. For a more detailed description, see Optimize Icons in this guide.
Edit details for a rule.	Click on the Rule Information panel to activate the Rule edit page and edit the rule.