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Process Metrics Panel
The Process Metrics panel is displayed in the upper part of the Process Analytics page and shows important metrics under the following headings: Volume, Cycle Time, and Rule Violations. Under each heading, this panel displays a large number and a small number within a box, as well as a horizontal line or an arrow. The large numbers represent the applicable process metrics for the current time period, beginning at 12:00 AM for the current day and ending at the current time; while the small numbers represent metrics for the previous time range starting at 12:00 AM and ending at the same time of day as the current time range. Using these two numbers, you can compare performance for the current day to performance for the previous day. Lines or arrows to the left of the large numbers indicate the trending change for each metric from midnight through the current time today. Lines indicate a steady state, while arrows up or down indicate an increase or decrease of the metric value.
The time ranges on this panel, and the entire Process Analytics page, are static until the user refreshes the page by using the page's Refresh button, by selecting a new process or by navigating away from the page.
The following table describes the Process Metrics panel metrics.
Metric
Description
Volume
The total number of process instances that were active during the applicable time range.
Cycle Time
The total time it took for a process to run from beginning to end. This value is the average for all process instances that completed during the applicable time range.
Note:
Process instances in the canceled or suspended state do not contribute to cycle time. If a suspended process resumes and completes successfully, it will contribute to the cycle time less the time spent suspended.
Rule Violations
The total number of rule violations that occurred for the specified process during the applicable time range. This includes all violations related to the process including step and transition violations.
The Process Metrics panel enables you to view detailed information about the displayed metrics. If you click a current or previous Volume, Cycle Time, or Rule Violation metric reading, a pop up menu appears that shows a breakdown of the metric and enables you to select a particular aspect of it for which to view details. When you click one of the pop-up selections, a new detail panel is displayed below the Process Metrics panel containing the relevant detail information. The contents of this panel vary depending on your selection.
The following table explains the selections for the different Process Metrics pop ups.
Volume
All
Displays the total number of process instances for which there was activity during the applicable time range.
Started
Displays all process instances that started during the applicable time range.
In Progress
Displays the total number of process instances that were active but not completed during the applicable time range.
Completed
Displays all process instances that completed during the applicable time range.
Cycle Time
Average
Displays the average cycle time for all process instances completed during the applicable time range.
Maximum
Displays the maximum cycle time for all process instances within the applicable time range.
Minimum
Displays the minimum cycle time for all process instances within the applicable time range.
Rule Violations
All Violations
Displays all rule violations that occurred during the applicable time range.
Open Violations
Displays all rule violations that are currently open at the end of the applicable time range.