Questions about Storing Business Data in the Sync Store
This section answers questions about storing business data in the Mobile Support sync store.
When is it necessary to store business data in the sync store?Software AG recommends storing business data in the sync store when changes are made to the backend data not only by mobile applications that submit synchronization requests to Mobile Support but also by the backend application itself. Doing so assists Mobile Support in detecting and resolving data conflicts.
When is it not necessary to store business data in the sync store? It is not necessary to store business data in the sync store when changes are made to the backend data only by mobile applications that submit synchronization requests to Mobile Support.
In certain situations, you might opt to not store business data in the sync store even if the backend application updates the backend data outside of Mobile Support. These situations depend on your business need. Examples of these situations include the following:
The client subscribes to data from the backend application but does not publish data back to the server.
The backend application updates the backend data during a time when no synchronization activity is expected from mobile devices, such as during off-peak hours.
A task is assigned to a specific user who submits synchronization requests from a particular device. No other users will be updating the same set of backend data, and the assigned user will submit requests from a single device (for example, only from his or her tablet, or only from his or her mobile phone).