Integration Server 10.3 | VCS Integration Feature Configuration Guide | Troubleshooting | Cannot Connect to the VCS Server
 
Cannot Connect to the VCS Server
The VCS Integration feature commands are present and available in Designer, but selecting an element and clicking a VCS command results in an error message.
Possible Cause
Solution
The VCS client is not currently installed, or is unavailable, on the Integration Server computer.
Attempt to start the VCS client application manually. If the VCS client is not present, it must be installed and configured prior to using the VCS Integration feature. The VCS client application must be available to enable interaction with the VCS server application.
The VCS client is not executable by the Designer user account.
The VCS client application must be executable by the Designer user account to enable interaction with the VCS server application. Ensure that each Designer user account that will be working with the VCS Integration feature has permission to run the VCS client on Integration Server.
The VCS server application is not running.
Start the VCS server program. Test the ability to connect to the VCS server by starting your VCS client.
Network connectivity has failed between the Integration Server computer and the VCS server.
Re-establish the network connection. Test the ability to connect to the VCS server by starting your VCS client. Be sure to check with your network or system administrator to determine if the network configuration has been changed without your knowledge.
The VCS client is not properly configured (the host name, port, client name, SSDIR variable, or project name is missing or incorrect, for example).
Consult your VCS client documentation and configure the VCS client as needed to connect to the VCS server. Be sure to check with your network or system administrator to determine if a host name or port assignment has been changed without your knowledge.
The VCS-specific package is not properly configured.
Review the procedures described in Configuring the WmVCS Package to Work with Visual SourceSafe and ensure that the VCSname.cnf file in the following directory has the correct entries:
Integration Server_directory \instances\instance_name\packages\WmVCSname
Entries in the vcs.cnf file are case-sensitive. Modify the settings as required, and save the file. Log on to the Integration Server Administrator and disable and then enable the package to apply the changes. Be sure to check with your network or system administrator to determine if a host name or port assignment has been changed without your knowledge.