Suspending a Mobile Sync Component
Certain situations can interfere with the processing of a synchronization request on the server, such as if the sync store becomes inaccessible, when the specified download or upload service is unavailable, or when a package that contains the download or upload service or the business document type is disabled or reloaded. In these situations, Mobile Support does one of the following to temporarily block synchronization requests and notifications associated with that mobile sync component:
If the mobile sync component is configured to store business data in the sync store,
Mobile Support suspends the mobile sync component.
If the mobile sync component is configured to not store business data in the sync store,
Mobile Support disables the mobile sync component.
You can also manually suspend a mobile sync component if that component is configured to store business data in the sync store. If the component is not configured to store business data, you must disable the component instead.
Note:
If the WmMobileSupport package is disabled or reloaded, the mobile sync components remain in the same state they were in (enabled, disabled, or suspended) when the package was active.
When a mobile sync component is suspended, Mobile Support does the following:
Completes synchronization requests received before the mobile sync component was suspended
Rejects new requests
Retains the contents of the associated sync store at the time the mobile sync component was suspended
To suspend a mobile sync component
1. Open Integration Server Administrator if it is not already open.
2. In the Solutions menu of the Navigation panel, click Mobile Support.
3. In the Navigation panel, click Mobile Sync Components.
4. On the Mobile Sync Components screen, click the Suspend link in the Action column next to the mobile sync component you want to suspend.