The MobileSupport functional alias must point to the same Pool Definition values in all the nodes of the cluster.

Configuration of all mobile sync components must be identical across all nodes of the cluster. As part of this configuration, all packages containing the business document types and download and upload services specified in each mobile sync component must exist on each node of the cluster. You can use webMethods Deployer to help automate this process.

Mobile Support uses the locking and unlocking functionality of Terracotta Ehcache to achieve synchronization. In a clustered environment, Mobile Support also uses a system cache, maintained on the Terracotta Server Array, to enable all Integration Servers in the cluster to process data synchronization requests received from mobile applications. Software AG recommends that you not edit the configuration parameters related to this system cache.