Enabling or Disabling a Tenant
At times, Integration Server disables a tenant automatically and it will need to be enabled after resolution of the problem that caused the tenant to be disabled.
Note:
When an on-premise Integration Server receives an authorization failure when attempting to connect to webMethods Cloud, the on-premise Integration Server does not make repeated attempts to connect to the webMethods Cloud. Instead, Integration Server disables the tenant. This prevents the tenant from being locked out.
To enable or disable a tenant
1. Open the Integration Server Administrator.
2. Go to webMethods Cloud > Tenant connections.
3. In the row for the tenant you want to enable or disable, click the text in the Enabled column.