Provide the login endpoint to initiate communication with the SaaS provider. For example, the end point URL is of the format: https://<domain>.zendesk.com. Replace <domain> with your actual Zendesk instance.

The number of milliseconds Integration Cloud waits for a response before canceling its attempt to connect to the back end. In case the network is slow or the back end processing takes longer than usual, increase the Response Timeout value. It is recommended to specify a value other than 0. If you specify 0, Integration Cloud will wait indefinitely for a response.

The number of times Integration Cloud attempts to connect to the back end to read a response if the initial attempt fails. If an I/O error occurs, it will retry only if you have selected the Retry on Response Failure option.

Whether Integration Cloud should attempt to resend the request when the response has failed, even though the request was sent successfully. Select this option if you want to re-establish the connection.

Select the alias for the Integration Cloud key store configuration. This is a text identifier for the keystore alias. A keystore file contains the credentials (private key/signed certificate) that a client needs for authentication. You can also add a new Keystore from this field.

Alias to the private key in the keystore file specified in the Keystore Alias field. The outbound connections use this key to send client credentials to a remote server. To send the client’s identity to a remote server, you must specify values in both the Keystore Alias and the Client Key Alias fields.

Select a hostname verifier implementation. Guards against man-in-the-middle (MITM) attacks. The default is org.apache.http.conn.ssl.DefaultHostnameVerifier, which will enable hostname verification. Select org.apache.http.conn.ssl.NoopHostnameVerifier to disable hostname verification.

Also referred to as the Client ID, this is a client identifier issued to the client to identify itself to the authorization server.

Also referred to as the Client Secret, this is a secret matching to the client identifier.

This token is used for authentication and is issued by the Authorization Server. Zendesk REST APIs use OAuth 2.0. The Access Token is passed when you invoke any of the REST API endpoints.

A token used by the client to obtain a new access token without involving the resource owner.

This is the provider specific URL to refresh an Access Token.

Server Name Indication (SNI) is an extension to the TLS protocol by which a client indicates which host name it is attempting to connect to at the start of the handshaking process. Enable this option if the SaaS provider offers SNI-based TLS connectivity, and if you want to connect to an SNI enabled SAAS provider to send the host name specified in the Server URL field, as part of the TLS SNI Extension server_name parameter.

If you want to explicitly specify a host name to be included as a part of the SNI extension server_name parameter, in case the host name is other than the host name specified in the Server URL field, specify the host name value in the SNI Server Name field.