Option or Check Box | Available Selections |
No distribution management | Use this entry if you do not want to apply any distribution management (default setting). In this case, task assignment is governed only by the assignee list and any defined assignment conditions. |
Round robin | With this setting, tasks are assigned sequentially among the available users who are members of the roles or groups in the assignee list. Select the Check Availability Against User Calendar check box to assign the task to the next available user when the next user in the rotation is not available. For more information about round-robin distribution, see
About Round-Robin Task
Distribution. For more information about user availability by calendar, see
Working with User and Business Calendars and
About User Calendars and Task
Distribution Management. |
Queue length | Use this entry to assign the task to the role or group-based assignee with the shortest queue length (that is, with the fewest assigned tasks). Click the Use User's Default Inbox option to determine the user's queue length directly from the contents of each user's inbox Click the Use Saved Search option to determine the user's queue length by applying a saved search to the user's inbox. Click the browse button to select a saved search from the Expression Binding dialog box. Select from the public Saved Searches available on the connected My webMethods Server. The number of assigned task instances will be determined by the results of the selected saved search. For more information about working with saved searches, see webMethods BPM Process Development Help. Select the Check Availability Against User Calendar check box to assign the task to the next available user when the user with the shortest queue length is not available. Select the Ignore Other Task Types check box if you want the queue length determination to be made for this task type only. For more information about queue length distribution, see
About Queue Length Task
Distribution. For more information about user availability by calendar, see
Working with User and Business Calendars and
About User Calendars and Task
Distribution Management. |