Overview of Customer MDM
Customer MDM is the process of consolidating customer information from different sources and creating a unified Customer Master that does not have duplicate records. It also offers capability for ongoing maintenance of customer data and deployment to downstream systems.
Assume the scenario where the customer information is as follows:
Field | Value |
IN_Organization | Software AG |
IN_Address | 433 Hackensack Ave |
IN_PostalCode | 07601 |
IN_Country | US |
The data quality server, for example, webMethods Locate, returns the following output after cleansing and validating the input values.
Field | Cleansed/Standardized Output |
OUT_Organization | Software AG |
OUT_AVC | V44-I45-P7-100 |
OUT_Throughfare | Hackensack Ave |
OUT_Premise | 433 |
OUT_AdministrativeArea | NJ |
OUT_Locality | Hackensack |
OUT_PostalCode | 07601-6319 |