Status | Definition |
Unassigned | Default status when the change request is created. |
Assigned | The change request has been assigned to a user. |
Data Entered | The assigned user has made the requested change. |
Completed | The change request and all related workflow transactions have been completed, including approvals and rejections. Note: A request that does not have workflow transactions will not attain Completed status. |
Closed | The change request is closed. This status follows a Completed request, either automatically if Close Request on Completed Status is set or by manually selecting a Closed status. Closed requests cannot be reopened. Either the change request initiator or the assigned user can close a request for a change request in Unassigned, Assigned, or Completed status at any time. Note: You must explicitly close a request without workflow transactions. |