About Task Inboxes
My webMethods provides you with two kinds of task inbox:
My Inbox—this is a standardized inbox that is available to
My webMethods users who have been granted permissions to work with it. Its layout and components remain the same regardless of the type of tasks you are viewing. For a general description of the My Inbox page, see
About My Inbox. The My Inbox page provides you with searchable access to all tasks assigned to you (or to a role or group you are a member of), regardless of task type.
To access My Inbox, navigate to Navigate > Applications > Monitoring > Business > Tasks > My Inbox.
Task type inboxes—task type inboxes (also referred to as
custom task inboxes) display only the task instances associated with that task type inbox; these inboxes are available to
My webMethods users who have been granted permissions to work with them. For example, if you are working with tasks that have been started from task types "Order Approval" and "Shipment Approval," you will find a separate inbox for each of those task types. These inboxes can be customized by the task type developer as required, and so may differ from task type to task type as to the layout and components that are available.
By default, searches in the task type inbox are limited to the task type associated with the inbox. However, the task developer can configure the task type to search all task types, or a specific list of task types. Check with the task developer if you are not sure which search pattern is applied to a task type inbox.
To access a task type inbox, navigate to Navigate > Applications > Monitoring > Business > Tasks > [TaskType].
After you open various inboxes, you can switch among inboxes by clicking the tab for the inbox, or by clicking the inbox in the Navigate tab. Both kinds of task inbox provide you with the ability to search for tasks and to open tasks to work on them.