Software AG Products 10.7 | Integrating On-Premises and Cloud Applications | Service Development | Locking and Unlocking Elements | Troubleshooting | Lock and Unlock Problems
 
Lock and Unlock Problems
The Lock for Edit and Unlock commands are disabled.
Possible causes are:
*The Integration Server to which you are connected may have the watt.server.ns.lockingMode property configured to “none” or “system.” For details, contact your server administrator.
*You have selected multiple elements to lock or unlock and your selection contains of one or more of the following:
*A server
*A folder or package and its contents
*A package and any other element
*An adapter notification record
When I try to lock an element, I get an exception message.
The element may be locked by someone else, system-locked (marked read-only on the server), or you may not have Write access. Refresh the Package Navigator. If a lock is not shown but you still cannot lock the element, reload the package. In addition, make sure that you are a member of the ACL assigned for Write access to the element by checking the element’s Permissions property in the Properties view.
I cannot unlock a Java or C service.
If there is another Java or C service that is locked by another user or system locked in the same folder, then you cannot unlock any Java or C services in that folder. This is because those services share the same .java and .class files on the Integration Server.
I cannot unlock elements since I changed my user name.
You can only unlock elements that you have locked with your current user name for the session. If you have changed user names, log back in to the server with your old user name and then unlock the elements.
If the administrator has deleted your user name, contact him or her to unlock the elements on the server. You can assist the administrator by using the Lock Status command to identify the names of the system-locked files on the server that need to be unlocked.
Another user unlocked an element, but it still shows as locked in the Package Navigator view.
If it is a Java or C service, reload the package in the Package Navigator view. If it is any other element, use the Refresh command to refresh the Package Navigator.
I receive an “element failed to unlock” message when I try to unlock elements in the Integration Server Administrator.
This indicates that the server files for the locked element were deleted from the server. You need to update the Integration Server Administrator’s list of unlocked elements by clicking Sync to Name Space on the Packages >Management > Locked Elements screen. The Sync to Name Space command runs automatically when the server is started or restarted.