Software AG Products 10.7 | Using CentraSite | Policy Management | Managing Design and Change-Time Policies through CentraSite Control | Approval Policies | Enforcing Approval Action
 
Enforcing Approval Action
When a user performs an operation that triggers an approval policy, CentraSite initiates an approval workflow and submits the user's request to the designated group of approvers. Approvers receive the approval request in their inbox in CentraSite Control. Approvers whose user account includes a valid e-mail address also receive an email message informing them that a request is awaiting their approval. You can configure an approval action to send an email notification to other specified users, too.
Note:
For CentraSite to issue email messages, an administrator must first configure CentraSite's email server settings.
CentraSite does not execute the user's requested operation until it obtains the necessary approvals. If an approver rejects the request, CentraSite notifies the requestor and immediately exits the policy. It does not perform the user's requested operation nor does it execute any remaining actions in the approval policy. If other policies were to be executed against the user's request (that is, if the request triggered lower priority policies in addition to the approval policy) those policies are not executed.
Using the Inbox on the My CentraSite page in CentraSite Control, users can view the status of the requests that they have submitted for approval. Approvers also use the Inbox to review and authorize requests that require their approval.
Auto-Approval
When the user who submits a request is also an authorized approver for the requested operation, the request is auto-approved, the requestor's approval is granted implicitly.
Requests that are handled after it is auto-approved depends on whether the approval workflow is configured to execute in Anyone or Everyone mode.
*In Anyone mode, an auto-approval completes the approval process. Such requests do not formally initiate an approval workflow, however, they do appear in the Approval History log (the log indicates that the request was auto-approved).
*In Everyone mode, the requestor's approval is registered and then the request is submitted to the remaining approvers in the approval group.
Note:
The auto-approval process also occurs when an approval action is invoked and all of its specified approver groups are empty or all users in the specified groups are inactive.