About the Task Metrics Event Map
With the installation of webMethods Optimize for Process and its components, a default Task Metrics event map is available that consists of the following:
Dimension attributes:
Assignee — Name of a user, group, or role that the task is assigned to.
ModelId — Identifies the process model that triggered the task (where applicable).
ModelStepId — Identifies the step ID within the process model that triggered the task (where applicable).
Operation — Identifies and action that is applied to the task (for example, queued, reassigned, or completed).
ProcessId — Identifies the unique ID number for the process that contains the task (where applicable).
TaskId — Identifies the unique ID number for the task.
TaskType — Identifies the task type from which the task instance was started.
User — Identifies the user that performed a reported operation.
Fact attributes:
AcceptedCount — Tasks that have been accepted by a user.
CancelledCount — Tasks in Canceled status.
CompletedCount — Tasks in Completed status.
Count — Number of tasks.
ExpiredCount — Tasks in Expired status.
FailedCount — Tasks in Failed status.
IsFirstTransactionFlag — Identifies the first event when multiple transactions are sent per task. Value is 1 for the first event, 0 for remaining events. Not user-editable.
QueuedCount — Tasks started (queued).
QueueTime — Time elapsed between start (queue) time and the time the task was first accepted.
ReleasedCount — Tasks that have been released by a user.
ReassignedCount — Tasks reassigned to a new user, group, or role.
ResumedCount — Tasks that have been resumed from a Suspended status.
SuspendedCount — Tasks in Suspended status.
TotalTime — Total time elapsed between start (queue) time and task termination (completed, expired, canceled).
UserTime — Total time less queue time.
Generic Attributes
StepId — Identifies the step ID within the process instance where the task is being executed (where applicable).
A number of predefined KPIs are provided for each fact except Count.
You can manage and monitor the Task Metrics KPIs just as you would any other KPIs. For information about working with and monitoring KPIs in My webMethods, see webMethods Optimize User’s Guide.