How to Tell if the Server Is Running Correctly

To determine whether your server is running, start your browser and point it to the Integration Server instance. (See Starting the Integration Server Administrator if you need instructions for this step.)

If the server is running, you will be prompted for a name and password.

If the server is not running, your browser will issue an error message similar to the following:

"Cannot open the Internet site http://localhost:5555."
"A connection with the server could not be established."

If Integration Server detects a problem with the master password or outbound passwords at startup, it will place you in safe mode, which is a special mode from which you can diagnose and correct problems. When Integration Server is in safe mode, it displays the Integration Server Administrator, but Integration Server is not connected to any external resources.

When you are placed into safe mode because of problems with the master password or outbound passwords, you will see the following message in the upper left corner of the Server Statistics screen of the Integration Server Administrator:

SERVER IS RUNNING IN SAFE MODE. Master password sanity check failed -- invalid
master password provided.

These problems can be caused by a corrupted master password file, a corrupted outbound password file, or by simply mis-typing the master password when you are prompted for it. If you suspect you have mis-typed the password, shut down the server and restart it, this time entering the correct password. If this does not correct the problem, refer to When Problems Exist with the Master Password or Outbound Passwords at Startup for instructions.