Running the Diagnostic Utility from Integration Server Administrator

Software AG Products 10.11 | Running Business Processes and Composite Applications | webMethods Integration Server Administrator’s Guide | Diagnosing the Integration Server | Using the Diagnostic Utility | Running the Diagnostic Utility from Integration Server Administrator

Complete the following procedure to run the diagnostic utility from Integration Server Administrator.

To run the diagnostic utility from Integration Server Administrator

1. Open Integration Server Administrator.

2. Click

> About.

3. In the Software area, click Get diagnostics.

4. You can choose to perform one of the following:

a. Open the diagnostic data file.

b. Save the diagnostic data file to the client file system.

c. Cancel and exit this operation.

Note:
If you save or open the diagnostic data file, it opens or saves the file to the client system. Integration Server automatically saves a copy to the Integration Server_directory \instances\instance_name\logs directory of the host machine where Integration Server is running.