Software AG Products 10.11 | Administering Integration Server | Master Passwords and Outbound Passwords | When Problems Exist with the Master Password or Outbound Passwords at Startup | Resetting the Master Password and Outbound Passwords
 
Resetting the Master Password and Outbound Passwords
Before resetting these passwords, make sure you have read Determining Whether You Can Restore the Passwords to determine if you really need to reset the passwords or if you can restore them instead.
The reset procedure clears (blanks out) the stored outbound passwords and resets the master password to "manage." In addition, you must manually re-enter the appropriate passwords for all application and subsystem passwords on their respective configuration pages in the Integration Server Administrator.
*To reset stored outbound passwords and the master password
1. Start Integration Server if it is not already running. If your Integration Server is configured to prompt you for a master password during server initialization, enter any value.
Integration Server takes you into safe mode, which is the Integration Server Administrator, but in a mode that is not connected to any external resources.
2. Go to Security > Outbound passwords.
3. Click Update Master Password.
4. Click Reset All Outbound Passwords.
Integration Server displays a warning page, to be sure you want to reset the passwords.
5. Click Reset Passwords.
The Integration Server asks again if you are sure you want to reset the passwords.
6. Click OK.
This step clears the stored outbound passwords and changes the master password to "manage."
7. From the Outbound passwords page, click Change Password and change the master password to something other than "manage."
8. Restart Integration Server.
You will see error messages as the Integration Server attempts to connect to the applications and subsystems for which the server no longer has passwords stored.
9. Go to the configuration page for each application or subsystem and re-enter the password required for Integration Server to connect to that application or subsystem. Pages to check include those that define remote server aliases, cluster configuration, JDBC connection pools, e-mail listeners, LDAP servers, proxy servers, Broker configuration, and WmDB.