Software AG Products 10.11 | Administering API Portal | Managing API Portal | Understanding API Portal Component Status in ACC
 
Understanding API Portal Component Status in ACC
When using the list command in the ACC, the command response lists components by their component name (runnable instance ID), followed by the state of the component. Possible states are as follows:
State
Meaning
UNKNOWN
The component state is not yet known. This state is normally only shown directly after the ACC service is (re-)started.
STOPPED
The component is currently not running.
STARTING
The component is starting, but this process is not yet complete.
STARTED
The component is running.
STOPPING
The component is stopping, but this process is not yet complete.
DOWN
The component has crashed. The agent attempts to automatically restart the component momentarily.
FAILED
The component has crashed. The agent has given up trying to restart the component (or automatic restarting has been disabled).
If a component does not start properly, look at the logs of the component. The logs are available at Software AG_directory \API_Portal\server\bin\work\work_component_name\base\logs. If you need additional help to determine why components are not starting, contact Software AG Global Support.