Software AG Products 10.11 | Administrating API Gateway | Operating API Gateway | General Administration Configuration | Application Log Configurations | Downloading the Log Files
 
Downloading the Log Files
You can download the logs as archived file. This contains all the logs collected from various API Gateway components, the thread dumps of all the currently active threads, and the server configurations, the details of which correspond to the log level configured. You can browse through the downloaded data to troubleshoot any issues, such as error or performance problems.
Prerequisite:You must have the Manage general administration configurations functional privilege to download log files.
*To download the log files
1. Expand the menu options icon in the title bar, and select Administration.
2. Select General > Application logs.
3. In the Download diagnostics section, click Download diagnostics.
The file is downloaded to your local machine at the predefined location in the zip format.