Command Central 10.7 | Logging and Troubleshooting | Using the Command Central and Platform Manager Logs | Using the Correlation ID
 
Using the Correlation ID
The correlation ID is a number that is automatically generated for every request that the Command Central server processes. Command Central uses the correlation ID to track each request.
The correlation ID is displayed in the Command Central and Platform Manager logs in the following format:
#number
The number is an integer that is incremented for each new request included in the log. The numbering in the logs is reset to one after restarting Command Central.
For example:
2016/11/15 14:15:35 INFO #4 End of Template Operation APPLY
The correlation ID is not an error code, but it helps you establish which conditions and steps have lead to an issue. You can use the number of the correlation ID as a search filter when tracing an operation in the Command Central and Platform Manager logs. For example, you can use the correlation ID to track a specific operation during the processing of a composite template. The operation will have the same correlation ID in the Command Central and Platform Manager logs.
Requests between Command Central and Platform Manager
The correlation ID is not generated for non-HTTP requests processed by Command Central. For example, the scheduled polling requests from Platform Manager to an Integration Server instance for monitoring data are not HTTP requests and do not have correlation IDs. The log entries for such requests include the # sign without a number. For example:
2016/11/15 14:15:37 INFO # Monitoring is ENABLED and will start to poll
after 30 seconds every 30 seconds.
In the Platform Manager logs, requests from the Command Central server to Platform Manager that poll for changes at scheduled intervals are logged with the constant correlation ID of #00000. For example:
2016/11/15 14:08:30 INFO #00000 SUM Update Manager begin initialize()