The syscap script is a UNIX shell script that you can use for capturing system information that can help when troubleshooting issues. The script collects technical information and generates a file with that information. It does not collect any user-related information. Software AG recommends sending the output file from the script to Software AG Global Support when you report issues.

The source code of the script is open for review. Before bootstrapping Platform Manager installations on a new UNIX host, you can copy the script to the target host and use it to troubleshoot issues during the bootstrapping operation.

You should run the script either as root (recommended), or as the user that has administrator privileges for Platform Manager. If you run the script as root, you must include the -u SPM_admin_user option in the command, where SPM_admin_user is the Platform Manager administrator user. If you run the script as the Platform Manager administrator user, do not include the -u SPM_admin_user option in the command.

To run the syscap script: