Property | Description |
Case Type | The case type of the case instance. |
Priority | Priority of the case. |
Status | Status of the case. |
Duration | Length of time since the case is active. |
Case Number | Case number assigned to the case in AgileApps Cloud. |
Description | Description for the case. |
Subject | Subject of the case. |
Activities | List of activities associated with the case instance. You can add new activities to the case instance. See
Adding Activities to Case Instances. |
Workflows | List of workflows associated with the case instance. These workflows are defined in AgileApps Cloud for the case. You can click  or  to start/stop each workflow. |
Activity Stream | Comments provided for the case. Click the toggle switch on the left side vertical bar of the case details page to show/hide the Activity Stream panel. |
Attachments | Attachments added to the case. Click the toggle switch on the left side vertical bar of the case details page to show/hide the Attachments panel. |
Hours Logged | Displays the hours logged for the case in AgileApps Cloud. |