Assigning Cases
You can assign one or more cases in the case list to other users.
To assign cases
1. Locate the case type in Work Stream.
2. Click on the case type bar.
3. Select the cases that you want to assign in the case list. To select more than one case, press CTRL.
4. Select Assign To from 
Settings menu. 5. Select the user to whom you want to assign the cases.
6. Click OK.