Business Console 10.11 | webMethods Business Console Documentation | Working with Business Console | About Cases | Managing Cases | Starting Cases
 
Starting Cases
You can use the Start Case option on a case type bar in Work Stream to create and start a case.
*To create and start a case
1. Locate the case type in Work Stream.
2. Select Start Case from the menu on the case type bar.
The Create Case Instance dialog appears.
3. Enter values in the fields for the case. Make sure to specify the Subject and Description for the case.
4. Click Create.