Unblocking the Forwarding Queue in a Territory or Cluster

If you observe that an internal event in the forwarding queue for a remote Broker is blocking the queue and not allowing events to flow across, you must delete and recreate the remote Broker. If the Broker belongs to a territory or cluster, force the Broker to leave and then rejoin the territory or cluster.

When an internal event is blocking the forwarding queue, do the following to unblock the queue.

To unblock the forwarding queue in a territory or cluster

Note:
While changing a territory configuration or cluster configuration, allow some time for metadata changes to completely propagate across the network.

1. Create a backup of all the regular events contained in all the forwarding queues by saving the events to an external file. For more information about viewing events, see Viewing Queue Content, and Administering webMethods Broker.

2. Make the Broker leave the territory, or cluster. For more information, see Removing a Broker from a Territory.

3. Rejoin the Broker to the territory, or cluster. For more information, see Adding a Broker to an Existing Territory.

4. Restore all the regular events to their respective forwarding queues. For more information, see Inserting Documents.