Unlocking a Client Queue
When you finish working with a queue, unlock the queue so that queue activity, such as document retrieval, can resume. If you log out of My webMethods or your session expires before you unlock a queue, My webMethods unlocks the queue automatically. Only the user who locked the queue and a My webMethods administrator can unlock a queue.
To unlock a client queue
1. In My webMethods: Messaging > Broker Server s > Clients.
2. In the Client List, click the client ID of the client whose queue you want to unlock. If the client does not appear in the list, use the Search tab to locate it.
3. On the Client Details page, click the Configuration tab.
4. Click Unlock Queue.