In check mode, the Broker Storage Utility reads the set of files that make up the queue storage system. In fix mode, the utility reads and writes to these files. During initial problem diagnosis, you run the Broker Storage Utility in check mode on your existing queue storage files. If you decide that you want to run the utility in fix mode to reconcile inconsistencies in queue storage, you must do so on a copy of queue storage, not the original files. After the utility finishes, replace the original files with the repaired files.

To create a copy of queue storage that the utility can use, you must create a separate directory that contains the Broker Server's configuration file (awbroker.cfg) and all of the Broker Server's queue storage files. If your queue storage files are currently distributed across different directories or devices, you must copy the files from their existing locations into this single directory.

Anytime you ask the Broker Storage Utility to operate on a directory other than the Broker Server's actual data directory, the utility expects to find all of the queue storage files in that directory. It does not look at the original queue storage files, only the ones in the directory upon which you have asked it to run. If you have not copied the complete set of queue storage files into this directory, the utility will fail.

The following tables identify the files that you must locate and place into the directory when you make a copy of queue storage. Many of these files exist in the Broker Server's data directory, so you might want to start by making a copy of that directory.