API Gateway 10.3 | Using API Gateway | User Management | Manage Users, Groups, and Access profiles | Unlocking User Accounts
 
Unlocking User Accounts
API Gateway unlocks a user account after the specified locked duration. However, as an Administrator, you can manually unlock user accounts within the lockout duration configured.
*To unlock locked user accounts
1. Expand the menu options icon , in the title bar, and select User management.
2. Click Account settings > Account locking settings.
The Locked users section displays all the locked users.
3. From the list of locked user accounts, click to unlock the user account.
4. Click Save.