During Terracotta Server Array monitoring, when you encounter a problem, check if the components of the node or the containers are up and running.

Terracotta logs are located at:

Client log: SAGInstallDirectory\IntegrationServer\instances\instance_name\logs

Server log: SAGInstallDirectory\tsa

To generate thread dump and heap dump for monitoring various system and application metrics:

see How Do I Generate Thread Dump?.

see How Do I Generate Heap Dump?.