Monitoring File Transaction Status for Virus Scanning
ActiveTransfer reports file uploads that pass the virus scanning successfully as successful file transactions.
ActiveTransfer reports file uploads that pass the virus scanning successfully as successful file transactions. When virus scanning is enabled, file uploads could fail for the following reasons:
The ICAP server reports the presence of a virus in the file.
The file size exceeds the configured
Total Scan Buffer Size.
ActiveTransfer Gateway loses connection to
ActiveTransfer Server while transmitting a file that was successfully scanned for viruses.
The file being scanned is an encrypted file and the ICAP server is not configured to scan encrypted files.
ActiveTransfer Gateway fails to connect to the ICAP server.
The file transaction status is recorded in the ActiveTransfer Gateway log, ActiveTransfer Server log, and File Transactions page. For failed file transactions, ActiveTransfer sends error messages to the client from which the file was uploaded. If the failure is specifically because the ICAP server detected a virus, the error message also includes this information.