ActiveTransfer Server 10.15 | webMethods ActiveTransfer Documentation | Administering ActiveTransfer Server | Removing User Data from ActiveTransfer | Removing PII from the ActiveTransfer Log Files
 
Removing PII from the ActiveTransfer Log Files
The ActiveTransfer.log contains information about user name, ID, email address, and user's client IP address.
The default location of the ActiveTransfer.log is Integration Server_directory \profiles\IS_default\logs\ or if configured as a log appender in the Integration Server_directory \IS_default\configuration\logging\log4j2.properties\org.eclipse.equinox.simpleconfigurator file.
Upon request, you may need to remove PII for a user from the ActiveTransfer log files.
If you enable back up of ActiveTransfer.log, then after this file reaches its maximum limit, the information is logged in consecutive files in the following format: ActiveTransfer.log.<number>
The following table identifies the type of user data that might be written to ActiveTransfer.log, how to locate the data, and how to delete the data:
PII data in log
How to find and remove
User ID of the user logged into ActiveTransfer Server
Use a text editor to perform a search and replace for the user ID in ActiveTransfer.log. For example, you could search the ActiveTransfer.log files for the user ID and replace the user ID with an anonymous string or a blank string.
You can also avoid logging this information by setting <level value="info"/> to off.
Client IP Address from which the user logged into ActiveTransfer Server
ActiveTransfer rarely stores client IP addresses in log messages. If stored, use a text editor perform a search and remove or replace the client IP address in ActiveTransfer.log.
Email address of external user logged into the Web client
ActiveTransfer rarely stores email addresses of external users in log messages. If stored, use a text editor to perform a search and remove or replace the email address in ActiveTransfer.log.
Additionally, this information is also available in the info.xml file under your temporary shared directory, as configured in the mft.sharing.account.tempdir property in the \packages\WmMFT\config\properties.cnf file. The default location of the shared directory is \packages\WmMFT\resources\TempAccounts. The files in the shared folder are accessed by the user with who the file is shared. You can search for the email address in this shared folder and delete the corresponding file. However, this shared file is deleted after the expiry of the shared folder.