As mentioned in How RTD Works, if Microsoft Excel is in a busy state it will not request any data from the Universal Messaging RTD Server. Rather than drop events, the Universal Messaging RTD server will continue to push all events onto internal event queues.

If events are rapidly published onto a channel or Excel remains in a busy state indefinitely (if a dialog box is not responded to), without the high/low watermark mechanism, the queues would continue to grow and use system resources.

The watermarks refer to the queue length and can be set per channel using the RTD function. Once the event queue length for a particular channel reaches the high watermark, any incoming events will be caused to wait which will trigger flow control handled by Universal Messaging. Once events are popped off the queue and the queue length reaches the low watermark, the incoming events will be notified to continue and then event queue will begin to refill.