Additional Information and Support
Additional Information and Support
Samples, Help and Other Documentation
You can find samples, help and other documentation for Presto in:
*Presto Library: documentation is available online from http://mdc.jackbe.com/prestodocs/. Or, you can download Presto documentation at http://mdc.jackbe.com/prestodocs/download/ for offline access.
*Online Help: is accessible in Presto Hub and the AppDepot from ? help buttons. Help is also available in the Presto Add-On for Excel in the toolbar for the add-on.
*Documentation for Other Software AG Products: is available online at http://documentation.softwareag.com with an Empower or from http://techcommunity.softwareag.com/welcome-documentation with a Software AG Tech Communities account.
*Presto Mashup and Macro Samples: samples of mashups scripts and macro libraries using the EMML language are available in the Mashup Editor in Presto Hub. Samples for RAQL can be found in the presto-install/prestocli/raql-samples folder.
Version and License Information
You can find version and other system information for Presto in the Admin Console.
For system information:
1. Log in to Presto and click Admin Console.
2. Expand the Server menu section and click Server Info.
3. Select the Platform Information or System Information tabs.
For license information:
1. Log in to Presto and click Admin Console.
2. Expand the Server menu section and click License.
Add-ons, Updates, Forums and Technical Support
Find, Contact or Download
From
The Presto Add-On for Excel installation package
The Presto Add-On for Portals
Questions and discussion forums
The Presto Add-On for SharePoint
Empower, the Software AG support portal, at http://empower.softwareag.com/.
To request an Empower account, send an email with your name, company name and company email address to mailto:empower@softwareag.com.
For crisis incidents, please call 1-800-525-7859 in the United States. Outside the US, you can find your local access number in the Software AG Global Directory.
Technical support, use the eService features.
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