The user data is also stored in the log files of the system-specific runnables (loadbalancer, zookeeper, elastic search, and umcadmin). You can delete the log files using the ARIS PPM Cloud Controller.
The log files are located in the corresponding folders in the PPM work directory.
<PPM installation>\server\bin\work\work_<runnable>\<runnable>.log
Example
Warning
It is recommended that you stop the runnables for which you want to delete the corresponding log files. However, you must first evaluate whether stopping a runnable can lead to problems in the running productive system. For example, stopping a runnable during a data import can lead to data loss.
Procedure
The user data is deleted from the PPM system.
You can delete the log files of any stopped system runnable (zoo, elastic, umcadmin) in the same way.