You must run the installation program with administration privileges to run the installation completely.
Prerequisite
The prerequisites listed in the chapter on Hardware and software requirements are met.
You have administration privileges on the computer on which you run the installation program.
Procedure
For a side-by-side installation, make sure that all running PPM infrastructure components and PPM instances of the currently installed PPM version are stopped. For more details, see ARIS Process Performance Manager.
Open the downloaded directory that contains the PPM installation program.
Right click the setup.exe file and select Run as administrator to run the installation program with administration privileges.
The installation wizard starts and the welcome page is displayed.