Log files of system-specific runnables

The user data is also stored in the log files of the system-specific runnables (loadbalancer, zookeeper, elastic search, and umcadmin). You can delete the log files using the ARIS PPM Cloud Controller.

The log files are located in the corresponding folders in the PPM work directory.

<PPM installation>\server\bin\work\work_<runnable>\<runnable>.log

Example

Warning

It is recommended that you stop the runnables for which you want to delete the corresponding log files. However, you must first evaluate whether stopping a runnable can lead to problems in the running productive system. For example, stopping a runnable during a data import can lead to data loss.

Procedure

  1. Start ARIS PPM Cloud Controller. (Windows program group ARIS > PPM 10.4 > Administration > Start ARIS PPM Cloud Controller 10.4)
  2. You can enter the list command in ARIS PPM Cloud Controller to list all runnables.
  3. Enter the stop <runnable> command in ARIS PPM Cloud Controller to stop the runnable, for example, stop loadbalancer.
  4. Enter the delete log files for <runnable> command to delete the corresponding log files, for example, delete log files for loadbalancer.
  5. Enter the start <runnable> command in ARIS PPM Cloud Controller to restart the runnable, for example, start loadbalancer.

The user data is deleted from the PPM system.

You can delete the log files of any stopped system runnable (zoo, elastic, umcadmin) in the same way.